5/2/2023 0 Comments Call center msiIt also includes log files for client setup, by default in C:\Windows\ccmsetup\Logs.Ĭlient configuration: Information from the Configuration Manager client. On the Home tab of the ribbon, select Collect selected data.īy default, Support Center only collects the minimum data set:Ĭlient log files: All log files from the Configuration Manager clients, by default in C:\Windows\CCM\logs. Go to the Start menu, in the Microsoft Endpoint Manager group, select the option based on your site version:įor version 2103 and later: Select Support Center Client Data Collector.įor version 2010 and earlier: Select Support Center. Install Support Center on the Configuration Manager client. Step 1: Create a data bundle on a local client For more information, see Support Center - Install. This file is on the site server at cd.latest\SMSSETUP\Tools\SupportCenter\SupportCenterInstaller.msi. Local administrative rights to a Configuration Manager client Provide the bundle to a support technician who uses Support Center Viewer. It can include other types of data such as registry settings and client configurations. The bundle doesn't only contain log files. This ability includes accessing remote clients.Ĭreate a complete troubleshooting bundle file (.zip) that captures the client state. It can also be used in just a few minutes to capture the state of a Configuration Manager client computer. Support Center has powerful capabilities including troubleshooting and real-time log viewing. Applies to: Configuration Manager (current branch)
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